Q1: How can I track my order?
You will receive a tracking number via email/SMS once your order is shipped.
Q2: What should I do if I receive a damaged or incorrect product?
Contact our support team immediately with photos of the product, and we will arrange a replacement or refund.
Q3: Do you offer international shipping?
Yes, we ship internationally. Delivery time and shipping charges vary by location.
Q4: Can I change my order after placing it?
Changes can be made only before the order is shipped. Contact our support team as soon as possible.
Q5: How long does it take to process an order?
Orders are typically processed within 4–5 business days.
Q6: How will I receive my refund?
Refunds are issued to the original payment method once the returned product is inspected and approved.
Q7: What if my order is delayed?
Delays may occur due to courier issues or public holidays. You can track your order or contact our support team for updates.
Q8: Do you offer customer support?
Yes, our support team is available via email or phone to assist you with any queries or issues.